Mark Zuckerberg shot again on the whistleblower who testified that the Facebook CEO has no accountability at a Senate listening to Tuesday.
Zuckerberg mentioned the corporate he based cares “deeply about issues like safety, well-being and mental health” after former worker Frances Haugen urged lawmakers to have authorities regulators oversee the social community, which she mentioned ought to declare “moral bankruptcy.”
Haugen — who leaked 1000’s of inner paperwork to lawmakers and the Wall Street Journal — mentioned the corporate downplayed Instagram’s detrimental results on teenagers’ psychological well being, exempted common customers from content material guidelines, and did not crack down on drug cartels and human traffickers.
“There are no similarly powerful companies that are as unilaterally controlled [as Facebook],” Haugen testified. “The buck stops with Mark. There is no one currently holding Mark accountable but himself.”
“If we didn’t care about fighting harmful content, then why would we employ so many more people dedicated to this than any other company in our space — even ones larger than us?” Zuckerberg wrote.
“If we wanted to hide our results, why would we have established an industry-leading standard for transparency and reporting on what we’re doing?”
Zuckerberg additionally famous that social media was not contributing to the polarizing of nations exterior the US, the place the overwhelming majority of its practically three billion customers dwell.
The feedback marked the primary time the Silicon Valley head honcho significantly addressed Haugen’s leak and nationwide safety considerations about Facebook, the place she labored from June 2019 to May 2020 studying and copying inner paperwork.
Zuckerberg additionally commented on Monday’s widespread outage of Facebook and its merchandise Instagram and WhatsApp, which devalued the corporate by $50 billion.
“We’ve spent the past 24 hours debriefing how we can strengthen our systems against this kind of failure,” the CEO mentioned of the “worst outage we’ve had in years.”
“This was also a reminder of how much our work matters to people … who rely on our services to communicate with loved ones, run their businesses, or support their communities.”