Kenya Orient Insurance Limited Description
Kenya Orient Insurance Limited is a number one normal insurance coverage firm registered in Kenya that has been in operation for greater than 30 years. Kenya Orient Insurance has 13 branches, a workers base of over 140 individuals with an annual turnover in extra of 1.45 billion Kenya shillings.
Kenya Orient Insurance is famend for growing progressive insurance coverage merchandise similar to to orient cell, extra free motor packs, orient house, and many different revolutionary merchandise. While these merchandise are slowly changing into mainstream, it was firms like Orient that pioneered them into the Kenyan market.
Kenya Orient Insurance Limited is licensed to supply all courses of normal insurance coverage. The firm underwent main restructuring in 2004 to reposition it as a significant participant within the normal insurance coverage enterprise sector in Kenya. The firm has since been well-known in Kenya for its progressive product improvement philosophy.
They have since loved regular progress as an organization and are quick changing into a drive to reckon with within the business. They actually consider in individuals and that insurance coverage is among the instruments that individuals can use to safe their monetary future. An organization fueled by innovation; they’ve modified the face of the business by offering distinctive, related, inexpensive and accessible merchandise to our prospects.
Kenya Orient Insurance Limited Products
Personal Products
Orient XtenseIt
Orient XtenseIt is an Extended Motor Warranty cowl that protects your car within the occasion of surprising mechanical or electrical failure after the producer’s guarantee has expired. Orient Xtense is accessible supplied that the car:
♦ It is used just for social, home and pleasure functions and in reference to the insured’s enterprise or career. ♦ Be lower than 12 years outdated ♦ Has traveled lower than 200,000 kilometers ♦ Be used for social and home functions solely. ♦ Undergo a complete car inspection (car inspection charge shall be paid by the insured on the approved inspection middle)
♦ Has not been altered or modified from the time it left the producer until beneficial ♦ Is not operated as a taxi, personal rent or PSV (for rent or reward) or used for racing or rallying Orient Xtense covers for: They have three accessible plans: Platinum, Gold, and Silver. The record of all of the half parts coated and the utmost restrict reimbursement you’ll be able to count on in every case is described within the coverage schedule.
Requirements:
♦ Proposal kind ♦ Logbook copy ♦ Driving license copy
Orient Motor Pack
Excess Free Insurance with Free Countrywide 24 Hour Motor Accident Assitance. EXCESS FREE means, NO additional expenses in case you might be concerned in an accident.
Orient Motor Pack advantages:
♦ Countrywide emergency rescue and breakdown help companies. ♦ ALTERNATIVE CAR HIRE within the occasion of an accident or theft. ♦ FREE 24 Hour Assistance within the occasion of an accident. ♦ FREE 24 Hour Assistance in case your car is st
Orient Motor Pack covers for:
They have three accessible plans: Platinum, Gold, and Silver. The record of all of the half parts coated and the utmost restrict reimbursement you’ll be able to count on in every case is described within the coverage schedule.
Requirements:
♦ Valuation report ♦ Logbook ♦ Duly accomplished proposal kind ♦ Copy of I.D & P.I.N ♦ Copy of Driving License ♦ Copy of Anti-theft gadget certificates
Orient Motor Private
Excess Free Insurance with Free Countrywide 24 Hour Motor Accident Assitance. EXCESS FREE means, NO additional expenses in case you might be concerned in an accident.
Orient Motor Pack advantages:
♦ COUNTRYWIDE emergency rescue and breakdown help companies ♦ ALTERNATIVE CAR HIRE within the occasion of an accident or theft ♦ FREE 24 Hour Assistance within the occasion of an accident ♦ FREE 24 Hour Assistance in case your car is stolen ♦ An EASY fee plan plus heaps extra
Requirements:
♦ Valuation report ♦ ALTERNATIVE CAR HIRE within the occasion of an accident or theft ♦ The minimal price of 4.5% with full NCD ♦ Logbook ♦ Duly accomplished proposal kind ♦ Copy of I.D & P.I.N ♦ Copy of Driving License ♦ Copy of Anti-theft gadget certificat
Orient Home
Orient Home insurance coverage is designed to cowl your own home, contents in addition to your home employees. The ambulance service from Emergency Plus (E-PLUS) supplies you with a 24hr rescue cowl inside Kenya. Emergency Plus (E-PLUS) is a service of The Kenya Red Cross Society.
Orient Personal Accident cowl
It is an Extended Motor Warranty cowl that protects your car within the occasion of surprising mechanical or electrical failure after the producer’s guarantee has expired.
Orient Mobile
Have full peace of thoughts, figuring out that your cell phone/pill is insured and you’ll be able to reconnect
How to make sure your cell phone
♦ COUNTRYWIDE emergency rescue and breakdown help companies. ♦ The Orient Mobile Insurance coverage can solely be purchased utilizing internet-enabled units. ♦ The insurance coverage coverage covers units that aren’t greater than two years outdated and it is going to be legitimate for 1 12 months with an choice to renew. ♦ The following choose units are coated by Orient Mobile; Alcatel, Apple, Blackberry, HTC, LG, MI, Motorola, Nokia, Samsung, and Sony.
Business Products
General Cartage Insurance Package
This is insurance coverage for industrial motor autos used for rent and reward. It covers dangers of losses and harm to the car in addition to the third social gathering items being transported.
Commercial autos embrace:
♦ Pickups ♦ Canters ♦ Large vehicles ♦ Tankers ♦ Trailers
Some of the opposite enterprise merchandise
♦ Orient Commercial Insurance ♦ Goods in Transit ♦ Motor PSV and Taxi Package ♦ Tuk Tuk Insurance ♦ Orient Business
Specialized Products
♦ Orient Build / Contractors Package ♦ Machinery Breakdown ♦ Contractors Plant & Machinery ( Plant All Risks ) ♦ Orient School Pack ♦ Marine Cargo And Hull
♦ Bonds (Security, Transit, Custom, Performance) ♦ Directors and Officers Liabilities ♦ Orient Livestock ♦ Orient Crop
How to Claim
Claims Overview
We perceive that the time surrounding the necessity to make an insurance coverage declare will be very worrying If you could have any questions or would love detailed recommendation on methods to make an insurance coverage coverage declare, name us on (020) 2962000 or e-mail us at [email protected]
Claims Process
How do I make a declare?
Call us to report a declare on (020) 2962000 e-mail [email protected] We will give you the help you want and recommendation you on all of the steps concerned.
What documentation is required to make a declare?
Attach the next paperwork when reporting the declare.Motor accident declare
♦ Police Abstract Report ♦ Copy of the Driver’s Driving License ♦ Contact particulars and Vehicle Registration variety of the Third social gathering ( if relevant)
Motor theft declare
♦ Police Abstract Report ♦ Copy of the Drivers Driving License
Windscreen/Window Glass Claim
♦ Photos of the broken windscreen capturing the autos registration quantity ♦ Photos of the windscreen earlier than & after restore and authentic ETR receipt if it’s a reimbursement ( refund) ♦ Radio Cassette/CD Player Claim ♦ Original substitute receipt/Proforma Invoice ( on reimbursement/refund foundation solely)
Our Customer Service Charter
Our Vision & Mission
To be essentially the most trusted and progressive insurance coverage supplier in Africa
Mission
We create a greater place for our prospects to do enterprise and our workers to work, each day. Our options assure peace of thoughts and that’s our promise
Core Values
♦ Integrity -No Compromise ♦ Excellence – Perfecting what we do ♦ Customer Driven -We worth relationships ♦ Innovative -Evolving along with your wants ♦ Team Work – Through range, we succeed
Our Promise to you
At Kenya Orient, you’ll take pleasure in a fantastic expertise with us, interacting with a crew who’re heat, welcoming, skilled, and consultants of their fields. We promise to maintain you knowledgeable of any modifications, necessities, and developments to make sure that you’re updated along with your insurance coverage cowl. We will get you again in your ft within the shortest time doable by settling all payable claims and offer you common updates all through the claims course of. Our companies and merchandise will frequently evolve to satisfy your altering wants and expectations. TRUSTED. INNOVATIVE. INSPIRED
Our dedication to you as Our Customer
We will:
♦ Give you the very best service and present useful recommendation.
♦ Respond to your inquiries shortly and successfully. Be served by workers who’re pleasant, courteous, trustworthy and educated.
What we count on from you
You play a vital function in aiding us to ship high quality service to you.
We count on you to:
♦ Provide us with correct and required info/paperwork to underwrite the coverage and course of your declare.
♦ Provide us along with your most present contact particulars (e.g. postal handle, cell quantity, e-mail handle, and so forth.)
♦ Familiarize your self along with your scope of canopy and Terms & Conditions of your coverage.
♦ Give us suggestions the place you’re feeling we didn’t dwell as much as our promise to you
Kenya Orient Insurance Limited Contacts
♦ Company Name: Kenya Orient Insurance Limited♦ Physical Address: Capitol Hill Towers,sixth Floor, Cathedral Road, Nairobi♦ Postal Address: P.O. Box 34530-00100, Nairobi Town, Kenya♦ Tel: 020 2728603/4,0202961000,♦ Mobile:(020) 2962000♦ Email: [email protected],[email protected]♦ Website: www.korient.co.ke/
Kenya Orient Insurance Limited Branches And Their Contacts
CORPORATE HEADQUARTERS
Capitol Hill Towers, sixth Floor, Cathedral Road, Nairobi 34530 – 00100, Nairobi
020 2728603/4 / 2961000 / 2962000
HUGHES BRANCH
Hughes Building,1st Floor, Kenyatta Avenue, Nairobi 34530 – 00100, Nairobi
020 2230887 [email protected]
NAKURU BRANCH
Finance House,2nd Floor, Kenyatta Avenue17337 – 20100, Nakuru
051 2215364 / 2718244 [email protected]
MOMBASA ONE BRANCH
Vishnu Towers Building 1st Floor, Moi Avenue, Mombasa 99739 – 80107, Mombasa
041 2316509 [email protected]
THIKA BRANCH
Twin Oak Plaza, third Floor, 1761 – 01000, Thika
067 2220224 [email protected]
ELDORET BRANCH
JK House, Ground Floor Oginga Odinga Street 12 – 30100, Eldoret
053 2031870 [email protected]
MOMBASA TWO BRANCH
Talaab Building, Ground Floor Kenyatta Avenue, Mombasa 99739 – 80107, Mombasa
041 2493342 [email protected]
CAPITOL HILL BRANCH
Capitol Hill Towers,4th Floor Cathedral Road, Nairobi 34530 – 00100, Nairobi
0202728603/4 0202961000,(020) 2962000 | 020 2728605 [email protected]
KTDA BRANCH
KTDA Plaza, fifth Floor Tom Mboya Street, Nairobi 34530 – 00100, Nairobi
020 240366/ 310040 / 310041 | 020 240647 [email protected]
NYERI BRANCH
Old Marshalls Building, Ground Floor Kimathi Way Street 1215 – 10100, Nyeri
061 2030542 [email protected]
EMBU BRANCH
Sparko Building, Ground Floor 789 – 60100, Embu
068 30066 [email protected]
MERU BRANCH
Rufus Building, Ground Floor Opposite Budget Supermarket Tom Mboya Street 3154 – 60200, Meru 064 30066 [email protected]
KISUMU BRANCH
Mega Plaza, Ground Floor Oginga Odinga Road 7740 – 40100, Kisumu
057 2022436 [email protected]
KISII BRANCH
UmojaComplex, Ground Floor, Hospital Road 34530 – 00100, Nairobi
+254713 127277 [email protected]
KITENGELA
Red Herron Court, First Floor, Namanga Road 34530 – 00100, Nairobi [email protected]
ONGATA RONGAI
Tyme Arcade, First Floor, Magadi Road 34530 – 00100, Nairobi
0572022436 | 0572022438 | +254775 973401 [email protected]
MACHAKOS BRANCH
Town Plaza, third Floor34530 – 00100, Nairobi
+254 717 255 097 [email protected]
RUAKA BRANCH
Ruaka Square, third Floor, Limuru Rd34530 – 00100, Nairobi
+254 720 829 297 [email protected]
WESTLANDS BRANCH
Pamstech Building, third FloorWoodvale Groove34530 – 00100, Nairobi
+254 720 829 [email protected]
CONTACT CENTRE
020 296 2000
[email protected]
ASSESSMENT CENTRE Kampala Road, Industrial Area
+254 791 496 189 [email protected]
KAKAMEGA BRANCH
Patience Plaza, 4th Floor34530 – 00100, Nairobi
020 2728603/4 020 2961000,020 2962000 b 020 2728605 [email protected]
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